GUARDIAN™ WARRANTY, RETURNS & DISCLAIMER
Limited Warranty on the Guardian™
The Guardian is a soft product similar to a jersey or arm pad. The durability of Guardian Caps depend on the size, skill, and position of the player and the number and severity of impacts. The Guardian may rip if used on sleds or objects that can cut or damage the material. The Guardian will not be replaced if cut on such equipment. Caps should be inspected before play.
- If cap is compressed, straps torn, or snaps broken through normal wear and use*, customer may return damaged cap and Guardian will replace/repair, and return the cap at no cost within six (6) months from date of purchase. Replacement/repaired caps do not extend terms on original 6 month warranty. Warranty ends 6 months from date of purchase of original Guardian.
*Caps that are compressed, torn, or broken should not be assumed to have the same reduction in impact as a new Guardian cap.
- Unworn cap, with tags attached, may be returned for a full refund within sixty (60) days of purchase, minus the cost of original shipping fees (where applicable).
- Unworn cap, with tags attached, may be exchanged for another color (depending on availability) at any time. Customer will be responsible for all shipping fees.
Returning the Guardian™
All unused Guardians can be returned within 60 days from the date of purchase, minus the cost of original shipping fees (where applicable). Please see the warranty above. When returning your Guardian(s), please fill out the Guardian Return Exchange Form 2013.
Guardian™ Helmet Warranty Coverage
The Guardian is classified by helmet manufacturers as an “external enhancement device” and to date, no helmet manufacturers have stated in writing that the Guardian will affect their warranty. If your shell cracks and the helmet manufacturer refuses to replace it, citing Guardian as the reason, Guardian will cover the warranty and replace the shell for up to five (5) years, provided that the helmet has met all NOCSAE reconditioning requirements. Please note that no helmet, nor the Guardian, has a warranty that includes liability. Consumer assumes risk when choosing to use Guardian Caps.
Why do we give this warranty?
Because we don’t want red tape to be the reason your athlete doesn’t utilize the extra impact reduction the Guardian provides. It is the coach and parental right to choose equipment for their athletes. We want to do everything we can to allow you to exercise this right without the worry of potentially losing money on a great product you’ve already purchased.
No helmet or cap can prevent 100% of serious head or neck injuries a player might receive while playing a contact sport. Do not use the Guardian™ to butt, ram, or spear an opposing player. This is in violation of contact sport rules and such use can result in severe head or neck injuries, paralysis or death to you and possible injury to your opponent. Contact to the head in sports may result in concussion-brain injury, which no helmet can prevent. Symptoms include: loss of consciousness or memory, dizziness, headache, nausea, or confusion. If you have symptoms, stop playing immediately and report them to your coach, trainer, and parents. Do not return to a game or practice until all symptoms are gone and you have received medical clearance. Ignoring this warning may lead to another more serious or fatal brain injury. We are not liable for any injury that may happen during the use of the Guardian™ which must be used along with a properly fit and maintained helmet.
*No helmet, practice apparatus, or helmet pad can prevent or eliminate the risk of concussions or other serious head injuries while playing sports. Researchers have not reached an agreement on how the results of impact absorption tests relate to concussions. No conclusions about a reduction of risk or severity of concussive injury should be drawn from impact absorption tests.